Terms of use

DRAFT 1.0 (beta), written 10 October 2026. Not yet reviewed by a lawyer. Do not publish until a qualified lawyer has approved it.
Square-bracket notes are for Niranjan and the lawyer. Remove every note, and this box, only after approval. Legal sources and open questions: legal/LAW-CHECK.md.

Effective date: [PLACEHOLDER: date of publication]
Version: 1.0 (beta)
Web address: /app-terms (miphyfitness.com/terms already holds the human-coaching terms; the app's 18+ line will link here)

These terms are an agreement between you and Mind and Physique Lifestyle Coaching, a company registered in Dubai, United Arab Emirates ("MiPhy", "we", "us"), about your use of the MiPhy app on iPhone, Android and the web ("the app"). By creating an account or using the app, you agree to these terms and confirm that you have read our Privacy Policy. If you do not agree, please do not use the app.

Nothing in these terms takes away rights you have under the consumer protection law of the country where you live that cannot be excluded by contract. Section 16 explains this.

1. Who can use MiPhy

• You must be 18 or older.
• You must give true information when you sign up and keep your sign-in details safe. You are responsible for what happens under your account. Tell us straight away at support@miphyfitness.com if you think someone else has used it.
• One person, one account. Accounts cannot be shared, sold or transferred.
• You may not use MiPhy if the law where you live forbids it, or if you are subject to sanctions that would make it unlawful for us to provide it to you.

2. The beta

• MiPhy is in beta. It is invite-only: you need a beta code, which is personal, single-use and cannot be sold. During the beta every feature is free and there are no payments in the app.
• A beta is a test version. Features may change, be paused or be removed; the app may have faults; and the beta may end. We will tell you in the app before the beta ends and before any paid plan starts. Paid plans will have their own terms, shown to you before you pay, and nothing will ever be charged without your clear agreement.
• We may stop a person's beta access if these terms are broken, if a code was obtained wrongly, or for security reasons. If we do, we will tell you why where the law allows, and you can still get a copy of your data or delete your account.
• We may set fair-use limits, for example up to 100 AI coach messages per person per month during the beta.
• Your feedback helps us improve the app. If you send ideas, we may use them freely, without paying you, but we will not name you without asking.

3. Health and safety notice (please read)

• MiPhy is not medical advice and not a medical device. It gives general information on exercise, food, habits and relaxation. It does not diagnose, treat, cure or prevent any illness, and it is not a replacement for a doctor, physiotherapist, dietitian or mental-health professional.
• Check with a doctor before you start, especially if you are pregnant or recently gave birth, have a heart, lung, blood pressure, diabetes, joint or other condition, take medicine, have an injury or pain, have or have had an eating disorder, or have not exercised for a long time.
• Stop exercising and get medical help if you feel chest pain or pressure, faintness, dizziness, unusual breathlessness, sharp or sudden pain, or anything that worries you. In an emergency, call your local emergency number. If you have thoughts of harming yourself, contact a local crisis line or emergency services now.
• Exercise carries a risk of injury. You choose how and whether to follow any plan, exercise, food target or tip, and you are responsible for training within your limits, using equipment safely, and for your surroundings.
• Numbers are estimates. Calorie, protein and nutrient values, body-fat estimates, BMI and similar figures are approximate. A food label or a qualified professional's advice is more accurate.
• Breathing exercises: if you feel dizzy or unwell, stop and breathe normally. Do not do them while driving or in water.

4. The AI coach and other AI features

• The AI coach, AI plan builder and check-in suggestions are produced by an AI system, not a person. They are labelled "AI".
• AI output can be wrong, incomplete or unsuitable for you. Do not rely on it for medical, legal or financial decisions. Use your own judgement and ask a professional when in doubt.
• The AI only suggests. Your plan, targets and logs never change unless you accept the change.
• Our own safety rules may show a safety card and limit what the AI says on some topics (for example pain, pregnancy, very low eating or medical questions).
• You must not use the AI features to create harmful, illegal or abusive content, or try to make them ignore their rules.
• How the AI uses your data is explained in section A6 of the Privacy Policy. AI features run only if you turn on AI help.

[DECISION: add a "Report this reply" button in the AI chat (Google Play's AI-generated content policy expects a way to report offensive AI output). If added, mention it here.]

5. Your content

• "Your content" means what you type, log, photograph, film or say in the app.
• You own your content. You give us a limited, non-exclusive, worldwide, royalty-free permission to store, copy, process and show your content only to provide the app to you and, during the beta, to let authorised MiPhy team members review it to check and improve the app and the AI, as described in the Privacy Policy (section A9). This permission ends when you delete the content or your account, except for the short backup periods in the Privacy Policy.
• We do not use your content for advertising, sell it, or use it to train AI models.
• You confirm that you have the right to upload your content, and that photos and videos show only you (or people who agreed to be filmed).

6. Acceptable use

You must not:

• break the law, or use MiPhy to harm, harass or threaten anyone;
• upload content that is illegal, sexual, violent, hateful, or that infringes someone else's rights, or photos or videos of other people without their consent;
• try to reach other people's data, test or break our security, or get around limits (such as beta codes or the AI message limit);
• copy, scrape, resell, reverse-engineer or build a competing product from the app or its content, except where the law allows this regardless of these terms;
• use bots or automated tools to use the app, or overload it;
• pretend to be someone else, or give false information to get access.

We may remove content or suspend accounts that break these rules, acting fairly and in proportion.

7. Our app and content

The app, its design, text, exercise library, food database compilation, training rules, plans, logos and the names "MiPhy" and "Mind & Physique" belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial fitness and wellbeing, under these terms. Food data from public sources remains subject to its owners' terms.

8. Other services

MiPhy works with services run by others, such as Apple, Google (including Google sign-in and speech recognition), and the app stores. Their own terms and privacy policies apply to them. We are not responsible for those services.

9. Availability and changes to the app

We work to keep MiPhy running and your data safe, but we cannot promise the app will always be available, free of faults, or that data will never be lost. Please keep your own copy of anything important (you can ask for a copy of your data at any time). We may update, change or stop features, and will give reasonable notice of changes that matter to you.

10. Ending your use

• You can stop using MiPhy and delete your account at any time in Profile, or by email (see the Privacy Policy, section A13).
• We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or if we close the app. Except where urgent or unlawful, we will give you notice and a chance to download your data first.
• Sections 3, 4, 5 (for content already processed), 7, 11, 12, 13, 15 and 16 continue after your account ends.

11. Our responsibility to you

• The app is provided "as is" and "as available" during the beta. To the extent the law allows, we do not give promises beyond those in these terms, including that the app will meet a particular goal (such as weight loss or strength gain).
• To the extent the law allows, we are not responsible for: injuries or health problems from exercise, food or other choices you make using general information from the app; decisions you make relying on AI output or estimates; losses that were not foreseeable; business losses; or losses caused by events outside our reasonable control.
• To the extent the law allows, our total responsibility to you for all claims about the app is limited to the greater of the amount you paid us in the 12 months before the claim, or AED 100 (the beta is free).
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, for deliberate misconduct, or for anything else that cannot be limited by law (for example rights under the UAE Consumer Protection Law, EU or UK consumer law, India's Consumer Protection Act, or the Australian Consumer Law).

[LEGAL REVIEW: enforceability of the limitation clause under the UAE Civil Transactions Law (Federal Law No. 5 of 1985, as amended), including its rules on exemption from liability for harmful acts, and Federal Decree-Law 15/2020 on Consumer Protection; whether a free service changes the analysis.]

12. If you cause us loss

If you break these terms or the law and someone makes a claim against us because of it, you agree to cover our reasonable losses, to the extent the law of your country allows. This does not apply to consumers where local law forbids it.

13. Law and disputes

• These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates.
• Please contact us first at support@miphyfitness.com. We will try to resolve any problem fairly within 30 days.
• If we cannot, the courts of Dubai have jurisdiction. However, if you are a consumer living in another country, you may also bring a claim in the courts where you live, and you keep the protection of the mandatory laws of that country (for example, EU, UK, Indian, Saudi or Australian consumer law).
• [LEGAL REVIEW: Dubai Courts vs DIFC Courts (opt-in) vs arbitration (e.g. DIAC); class-action waiver for US users is not proposed; Arabic translation needs if a dispute goes to Dubai Courts.]

14. Changes to these terms

We may update these terms, for example when the beta ends or paid plans start. We will tell you in the app (and by email for important changes) at least 14 days before a change that matters to you takes effect, unless the change is needed sooner for legal or safety reasons. If you do not agree, you can delete your account before the change takes effect. Continuing to use MiPhy after that date means you accept the new terms.

15. General

• These terms and the Privacy Policy are the whole agreement between you and us about the app.
• If a court finds part of these terms invalid, the rest stays in force.
• If we do not enforce a right straight away, we can still enforce it later.
• We may transfer these terms to a company that takes over MiPhy, if your rights are not reduced; we will tell you first. You may not transfer them.
• These terms are written in English. If we provide a translation (for example Hindi) and there is a conflict, the English version applies, unless your local law requires otherwise.
• We will send notices to the email linked to your account or in the app.

16. Country-specific terms

• European Union, EEA, United Kingdom and Switzerland: you keep all mandatory consumer rights, including the rights to a service as described and of reasonable care and skill. Section 11 does not limit our responsibility for loss caused by our breach that was foreseeable. The EU online dispute resolution platform has closed; you can contact your national consumer body. [VERIFY: ODR platform closure took effect 20 July 2025.]
• India: nothing in these terms limits your rights under the Consumer Protection Act, 2019. Our grievance contact is in the Privacy Policy (section B2).
• Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Section 11 applies only so far as the Australian Consumer Law allows.
• United States: some states do not allow certain limits on warranties or liability, so parts of section 11 may not apply to you. Nothing in these terms waives your right to bring a claim in a small-claims court where you live. [LEGAL REVIEW: add state-specific wording if US users are targeted.]
• Saudi Arabia and other GCC countries: nothing in these terms limits rights under your country's consumer protection or e-commerce law.
• Everywhere else: you keep the consumer rights that your local law says cannot be excluded.

17. Apple App Store users

If you got MiPhy from Apple's App Store:

1. These terms are between you and us only, not Apple. We, not Apple, are responsible for the app and its content.
2. Your licence is limited to using the app on Apple-branded devices you own or control, as allowed by the App Store's Usage Rules.
3. Apple has no duty to provide maintenance or support for the app.
4. If the app fails to meet any warranty that applies, you may tell Apple, and Apple will refund any purchase price you paid for the app (if any). To the extent the law allows, Apple has no other warranty obligation for the app.
5. We, not Apple, are responsible for handling any claims about the app, including product liability claims, claims that the app does not meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
6. If anyone claims the app or your use of it infringes their intellectual property, we, not Apple, are responsible for investigating, defending and settling that claim.
7. You confirm that you are not in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
8. You must follow any third-party terms that apply when you use the app (for example your mobile network's terms).
9. Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, may enforce them against you.

Questions and complaints about the app: support@miphyfitness.com, [PLACEHOLDER: registered address], Dubai, UAE.

18. Google Play users

If you got MiPhy from Google Play, Google Play's own terms also apply to your use of Google Play. Google is not responsible for the app.

19. Contact

Mind and Physique Lifestyle Coaching
[PLACEHOLDER: registered address], Dubai, United Arab Emirates
Trade licence: [PLACEHOLDER: number and issuing authority]
Email: support@miphyfitness.com